Manager of NetSuite Services leading the end - to - end execution of NetSuite implementations. Ensuring high - quality outcomes across complex NetSuite engagements and managing stakeholders.
About the role
- Senior Manager overseeing digital transformation projects across Europe at Hiscox. Collaborating with diverse teams to achieve strategic business outcomes.
Responsibilities
- Oversee and coordinate our digital transformation across Europe
- Perform market and business performance assessments
- Support the delivery of different projects in Europe
- Own and operate European digital governance forums
- Prepare decision papers and clear recommendations
- Implement metrics to track progress and success of projects
- Manage several project teams within the digital transformation programme
- Communicate frequently to ensure alignment among teams
- Support business owners in the European branches to drive change
- Lead change initiatives by deploying project management methodologies and frameworks
- Challenge business analysis to keep deliverables aligned with overall strategies
Requirements
- Masters’ degree ideally in Management / Economics / Engineering (or similar)
- Extensive experience (10+ years) leading large-scale digital and technology-enabled transformations in complex, multi-country environments.
- Strong understanding of digital customer experience (CX) principles, including end-to-end journey design, usability, conversion, and adoption metrics across Broker and Direct channels.
- Strong technology literacy, with the ability to understand, and align on functional architecture, integrations, data flows, and platform constraints in collaboration with technology teams.
- Experience in managing digital projects, ideally those based in low code technologies (e.g. OutSystems or similar) is desirable.
- Demonstrated experience leading Agile or hybrid delivery models at scale, including coordination across multiple teams, vendors, and geographies.
- Solid understanding of security, data protection, and regulatory considerations in digital platforms, with the ability to work effectively with Risk, Compliance, and IT Security teams.
- Experience in overseeing and coordinating complex multi-country digital projects from inception to completion, including last phase of the digital products launch
- Create and manage project documentation and schedules, ensuring timely completion of tasks and milestones.
- Proficient in English and knowledge of Spanish and/or German languages would be of interest.
Benefits
- Great employee benefits that take care of your mental and physical wellbeing
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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