Product Manager overseeing Supplemental Health products within Prudential’s Group Insurance business. Responsible for product lifecycle management, collaborating with teams, and driving growth initiatives.
Responsibilities
Developing and implementing product development plans for the growing Supplemental Health product landscape
Owning the lifecycle management of in-force products
Performing regular analysis of product performance
Completing day-to-day product management activity such as updating marketing materials, contracts, systems, surveys and responding to audit requests
Supporting distribution and brokers with product expertise and requests
Collaborating with other functions in the business to ensure a profitable product including pricing, training, distribution, claims, etc.
Supporting distribution, underwriting and broker training for new product roll outs
Creating process improvements and product solutions that continually improve the customer experience
Leveraging the standard provisions library and templates to draft new product contracts and riders
Assessing impact of and implementing regulatory changes
Handling critical issues with annual Q&A database refresh as well as product enhancement updates
Reporting product performance to Product Lead and understanding product profitability
Requirements
3+ years of Supplemental Health experience, ideally in a product management or development role
A resourceful and thoughtful, yet decisive and willing to take action individual with negotiation and influencing skills
Highly collaborative, routinely bringing the right expertise to the table for consistent and quality customer service
Successful in building strong relationships at all levels of the organization
Proven ability to take initiative; identify potential issues and propose paths to arrive at solutions
Ability to use data to identify opportunities and inform recommendations
Successful results-orientation, with the desire and drive required to accomplish stated objectives
Ability to organize, prioritize multiple tasks and work independently
Dedicated, principled but flexible and hard-working, with a high energy level
Successful external focus with the ability to navigate internal teams and process to deliver on objectives and goals
Strong interpersonal skills, clear communication skills, team orientation, and the desire and ability to work with business partners across the organization.
Benefits
Medical, dental, vision, life insurance, disability insurance
Paid Time Off (PTO)
401(k) plan with company match (up to 4%)
Company-funded pension plan
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.
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