Communications professional supporting government program by delivering executive - ready communications and presentations. Requires strong Microsoft Office and visual presentation skills with a focus on compliance and quality.
About the role
- Associate Technical Writer responsible for technical documentation related to data protection software. Collaborates with R&D and QA teams to ensure accurate product specifications and effective documentation.
Responsibilities
- Organize material, write, edit, and publish new and existing product documentation.
- Work with Documentation Manager to participate in efforts to peer review, restructure, optimize, improve, and expand the product documentation set.
- Mentor junior writers in documentation activities.
- Interpret product specifications and incorporate into product documentation.
- Work with Product Management, R&D, and QA teams to gather documentation requirements.
- Interview and interact with R&D and QA teams to interpret product specifications.
- Gather information and research material to develop an in-depth knowledge of product technologies.
- Create graphics and illustrations such as process and data flows.
- Contribute content for presentations, white papers, web pages and any materials used for internal or external communication.
Requirements
- Bachelor's degree in English, Communications, Technical Writing, or a related field.
- 2 years relevant experience writing highly technical software documentation targeted to audiences of various skill levels.
- Strong attention to detail and ability to work independently.
- Ability to understand and explain complex technical concepts in a clear and concise manner.
- Ability to be immersed in the technology and very quickly develop product knowledge.
- Excellent command of written and spoken English language.
- Familiarity with the markdown markup language.
- Expert knowledge of the Microsoft Office suite.
- Experience creating graphics using PowerPoint, Visio, SnagIT or other drawing tools.
- Strong technical educational background, Software engineering or QA background, a big plus! experience with source control tools, such as, Subversion, GIT.
- Experience in generating HTML (web) product help, and online help.
Benefits
- Health Benefits
- Paid Time Off (PTO)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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