Senior Consultant optimizing dental practice management and revenue cycle for DSO, DPO, and individual practices. Using expertise to enhance processes and ensure compliance.
Responsibilities
Establish professional relationships with clients, vendor partners and internal ProspHire stakeholders through project delivery, clear communication and project management
Develop an in-depth understanding of client operations to define the “as is” and “desired future state” for optimization of current clinic processes and determining dental practice management system requirements
Perform detailed analysis of client data to develop data migration plans that ensure the accuracy and compliance of migrated data (from legacy system into the client’s new practice management system)
Serve as a consultative advisor to assigned clients on dental practice operations and practice management systems
Facilitate cross-functional teams of practice experts in the planning, configuration and implementation of practice management systems
Configure data structure, workflows, and operational processes
Develop client Standard Operating Procedures (SOPs) that achieve efficiencies and standardization across multiple practices
Collaborate with clinical and technical teams to develop tools, processes and reporting methodologies that ensure coding and billing accuracy
Apply in-depth knowledge of process improvement, system migration, and change management to deliver measurable and sustainable client results
Manage day-to-day activities for assigned project(s) across all phases of the project lifecycle including initiation, planning, execution, monitoring, control and closure
Ensure projects are delivered in compliance with ProspHire project plans, statements of work, and methodologies to achieve client success and satisfaction.
Partner with the PM/PMO to develop and update project plans including all sub-plans, preparing status reports, assisting in deliverable creation/editing, and escalating issues/risks as appropriate to the PM/PMO, Company staff, and/or clients
Lead project meetings as required to facilitate Team communication
Provide on-going communication on project status, issues, and risks to client leadership and ProspHire stakeholders
Perform other related duties as assigned
Requirements
Bachelor’s degree in business, healthcare administration, or closely related field
Five or more years’ experience delivering medium-to-large-scale business solutions in a consulting role or working with a DSO or in a practice management system implementation capacity
Experience working with dental practice management systems (such as Denticon, Open Dental, Dentrix, Epic Wisdom, etc.) System implementation expertise (including knowledge of Agile and Scrum techniques) preferred
Demonstrated data manipulation and analysis skills including data migration experience during system implementations
Demonstrated ability to build and maintain professional client relationships
Demonstrated experience in organizational change management and process improvement
Experience utilizing project management methodology and tools to accomplish work objectives
Ability to create a positive team working environment and foster open communication
Demonstrated ability to work well with different personalities
Ability to travel up to 75% of the time based on client need
**Additional Requirements: **
U.S. work authorization
Ability to pass a pre-hire drug test and background check
Benefits
Comprehensive medical, vision, and dental benefits (with generous employer contribution)
401k with a 4% employer match
Flexible time off policy and paid holidays
Paid parental leave
Invest in your well-being with a $500 annual wellness subsidy
Experience modern flexible workspaces with many amenities
Hybrid work arrangements (when not working on client site)
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