Workforce and Quality Analyst managing assessment and student services at WGU. Responsible for communication, monitoring volumes, and improving operational efficiency through data analysis.
About the role
- Training and development analyst in software for an international financial services company in Montevideo. Focus on personalized technical training and educational projects within the HR team.
Responsibilities
- Capacitación personalizada según el público y objetivo: capacitaciones específicas técnicas a clientes y terceros; y en aspectos técnicos y culturales al equipo interno, acompañando el proceso de aprendizaje y adaptándose a las necesidades individuales de distintos públicos.
- Participar junto con el equipo en la creación y gestión de cursos transversales (ej. negociación, soft skills).
- Participar en proyectos educativos externos (universidades, talleres, programas formativos).
- Construcción de contenidos educativos para la plataforma interna (audiovisuales, guías, prácticas, cuestionarios).
- Evaluar en base a criterios técnicos, actitudinales y culturales.
Requirements
- Estudios técnicos o universitarios (Deseable: formación en recursos humanos, educación, tecnología, comunicación o formación en Genexus).
- Sensibilidad para acompañar procesos humanos y evaluar potencial desde una mirada integral.
- Habilidades de comunicación, didáctica y adaptación a distintos públicos.
- Flexibilidad, autonomía y vocación por el aprendizaje continuo.
- Conocimientos/experiencia en Genexus u otra tecnología es un plus.
Benefits
- Capacitación continua
- Oportunidades de crecimiento
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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