Senior Closing Officer responsible for pre - closing and closing functions for credit products at KeyBank. Managing complex transactions and providing expertise to drive successful loan closures.
About the role
- Consultant driving implementation of investment management solutions and ensuring high client adoption through training and support. Role entails project management and client collaboration in a hybrid work environment.
Responsibilities
- Serves as the primary project lead, managing timelines, milestones, and client expectations from kickoff to go-live
- Collaborates with clients to understand their specific needs and customizes our software to meet those needs.
- Develops and delivers comprehensive training programs to ensure clients achieve high adoption and ROI
- Executes rigorous manual testing to validate that the configured solution meets the agreed-upon functional specs
- Provides expert troubleshooting and tactical guidance for existing clients to optimize their daily operations
Requirements
- BSc in in Finance, Business, IT, or a related field.
- 3-6 years of experience in investment management, software consultancy, or a related role.
- Ability to understand and articulate technical concepts to a non-technical audience.
- Demonstrated ability to coordinate cross-functional work teams toward task completion.
- Exceptional client service skills and communication abilities
- Excellent command of the English Language.
- Hands-on and results driven approach.
- Highly organized, highly procedural, methodical and have a keen eye for detail.
- People-person and a proven leader who can influence Developers and QA Team.
- Technical proficiency in SQL will be considered an asset.
- Comfortable working in a fast-paced environment.
Benefits
- Competitive remuneration package.
- Private medical and life insurance.
- Meal vouchers / Ticket restaurant card.
- Training and development opportunities within a market-leading, fast growing organization
- Exposure to a multinational environment and global teams.
- A collaborative and inclusive workplace culture focused on innovation and growth.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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