Business Analyst evaluating and optimizing logistics services. Collaborating with stakeholders and supporting system implementation across Switzerland.
Responsibilities
Assess the current state
Evaluate problems, opportunities and risks
Analyze and optimize business processes
Conduct training sessions and workshops
Document requirements in appropriate tools (e.g., Confluence, Jira)
Develop and structure process and technical requirements
Develop solution approaches and create business cases
Act as a liaison between business and IT
Support business units and IT during implementation
Requirements
University degree, university of applied sciences degree, or equivalent qualification
Strong affinity for IT
Several years of experience in business analysis and project management
Experience with methods and tools for requirements engineering and business process analysis
Knowledge of project management approaches such as HERMES and Scrum
Understanding of operational processes and process automation
Ability to meet customer needs effectively
Confident communication in German and good command of English
French language skills are an advantage
Benefits
Innovative logistics solutions
Training and workshops in Bern or across Switzerland
Collaboration with diverse stakeholders
Support in designing and implementing new systems and processes
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