Gen AI Tech Lead implementing enterprise - grade conversational AI applications using NodeJS, Python, and Azure technologies. Leading development and integration of AI technologies for natural language capabilities.
About the role
- Lead AI systems design across SaaS solutions at PointClickCare to innovate healthcare delivery. Drive AI enablement and build scalable solutions for measurable business impact.
Responsibilities
- Lead and design AI systems across multiple SaaS solutions following AI Design Patterns.
- Define technical standards and reusable patterns for reasoning, tool use, and coordinated action.
- Identify and prioritize high-value AI use cases, build scalable AI solutions, and create playbooks and patterns to accelerate implementation.
- Transform prototypes into production-ready solutions.
- Invest in talent development, equip teams with skills and tools to embed AI across the organization.
- Mentor teams and ensure alignment with Responsible AI, security, and regulatory requirements.
Requirements
- Experience with model broker patterns, multi-model routing, and serving stacks.
- Good understanding of Salesforce Agentforce and Boomi Agentic AI platform capabilities is highly desired.
- Mastery in DevOps processes and tools.
- Mastery in GITHUB and troubleshooting complex versioning and DevOps issues.
- Mastery in Agile methodologies (Scrum/Kanban) to iteratively deliver complex solutions.
- Excellent organization, critical-thinking, personal self-management and leadership skills.
- Self-starter with the ability to deliver without supervision, influence and motivate other team members.
- A continuous learner – enjoy acquiring and sharing knowledge and wisdom with others.
- A seasoned great team player and coach to partner with cross-functional teams and other practices like BA, QA & Operations.
- Analytical mind that is forward thinking, with an aptitude to solve unique, ambiguous, and complex problems with broad impact.
- A great communicator that can easily explain complex ideas, anticipate potential objections and persuade others, often at leadership levels, to adopt a different point of view.
- An excellent self-manager, able to handle high pressure situations.
Benefits
- Benefits starting from Day 1!
- Retirement Plan Matching
- Flexible Paid Time Off
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition … and more!
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