Lead Program Manager driving strategic initiatives and overseeing program delivery excellence at Mastercard. Managing cross - functional teams and aligning processes with organizational objectives.
About the role
- Program Management Director leading a team to deliver initiatives in support of PNC's Retail Lending organization. The role includes management of product strategy and program analysis within the team.
Responsibilities
- Manage a team of project / program managers to deliver initiatives
- Support Head of Servicing Product to develop and deliver Senior Leadership updates
- Create, manage and prioritize product strategy, OKRs, backlog and roadmap
- Oversee Program Analysis and Reporting; leverage insights to inform improvement opportunities
- Support key internal processes, including Change at PNC, project funding and staffing, budgeting
- Develop tracking and efficiency strategies across the product and tech organization
Requirements
- 8+ years of industry-relevant experience
- 5+ years of prior management experience
- Proven leadership experience with a moderate to large scope of responsibility
- University/college degree (Bachelor's preferred)
- Familiarity with product development tools like Adobe, Tableau, FigJam, JIRA, Confluence, Figma
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 8 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
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