About the role

Investor Reporting Analyst II at PNC, responsible for preparing investor reports on commercial real estate loans. Manage complex calculations, and maintain compliance with servicing agreements.

Responsibilities

Execute complex remittance calculations based on the requirements within the related servicing agreements
Prepare and deliver all reporting requirements for assigned portfolios timely and accurately
Manage high volumes of transaction processing and email correspondence with precision, ensuring all tasks are completed accurately and in compliance with established SLAs
Communicate regularly in verbal and written communication with various internal and external parties related to the servicing and reporting of the client's portfolio
Research, summarize and respond to client, investor, rating agency, auditor inquiries related to investor reporting and remittances in a timely and accurate manner
Ensure adherence to internal policies, quality standards and management direction while meeting contractual deliverables to clients and other external parties
Demonstrate flexibility, teamwork and a professional attitude under tight deadlines and assist others as necessary to meet contractual reporting obligations
Demonstrate attention to detail, analytical mindset, and ability to work independently in a team environment
Test servicing and accounting system enhancements and upgrades against standard operating procedures and test scripts
May be called upon to assist with new hire training efforts

2+ years of relevant professional experience
university/college degree or a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Accountability
Customer Solutions
Ensure Compliance
Personal Initiative
Process Improvements
Results-Oriented
Risk Mitigation Strategies
Standard Operating Procedure (SOP) Competencies
Accuracy and Attention to Detail
Consulting
Decision Making and Critical Thinking
Effective Communications
Managing Multiple Priorities
Operational Functions
Problem Solving
Process Management
Products and Services
Standard Operating Procedures

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
8 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service