IT - Administrator involved in network planning and support, working in a hybrid model for an established IT - service company. Requires a solid technical understanding and customer - focused mindset.
About the role
- Network Administrator managing customer projects in network and infrastructure at PLUTEX GmbH in Bremen. Responsible for network planning, configuration, and customer support within a hybrid setup.
Responsibilities
- Manage customer projects in the area of network and infrastructure
- Plan, deploy and configure networks according to customer requirements
- Configure routers and switches (e.g., VLANs, trunks, STP, LACP, port security)
- Implement and maintain routing concepts – in particular OSPF and BGP
- Design and operate site interconnections (VPN, MPLS/provider connections – depending on the customer environment)
- Provide customer support by phone, via ticketing system and on-site at customer locations
- Systematically isolate and resolve incidents using diagnostic and monitoring tools
- Advise internal and external users on the selection and use of network components and solutions
- Analyze and resolve performance and availability issues (latency, packet loss, routing issues)
- Support the operation and maintenance of our systems and network infrastructures
- Create system and network documentation (topologies, IP plans, rule sets, change documentation)
- Conduct training for customers (e.g., basic handling, best practices, operations)
- Support the support team leadership and, if necessary, take on management responsibilities
Requirements
- Ideally you have a degree or vocational training in (applied) computer science (specialization: system integration) with several years of professional experience – or you are a career changer with practical knowledge and several years of experience in the IT sector
- Solid knowledge of network technologies (switching & routing)
- Practical experience configuring routers and switches
- Experience with routing protocols, especially OSPF and BGP
- Understanding of network security (e.g., segmentation, ACLs/firewall basics, best practices)
- Structured, traceable and self-organized working style
- High level of commitment
- Very good teamwork and communication skills
- Very good German and very good English skills, both written and spoken
- Quick comprehension and strong willingness to learn
- You are a team player and ready to work in a dynamic environment
- You can think analytically and quickly find solutions to problems
Benefits
- 30 days of vacation per year
- Company pension plan
- Child allowance
- Regular training and professional development
- Work clothing provided
- Home office possible (depending on tasks — on-site presence is required where necessary)
- Free drinks and snacks
- WellPass membership for fitness & health
- Weekly back/fitness sessions at the workplace with a personal trainer
- In-house team cook who prepares delicious meals for everyone every day
- Pet-friendly environment — our team includes three office dogs
Job title
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Degree requirement
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