Nurse Manager coordinating clinical activities in ICU/PCU at Mercy Fitzgerald Hospital. Ensuring quality and safety while managing staff and resources.
About the role
- Resource & Engagement Manager managing resource planning and customer engagement for Phoenix's digital transformation projects. Working closely with technical teams and vendors to ensure optimal project delivery.
Responsibilities
- Oversee resource planning, scheduling, and coordination across multiple concurrent customer projects and programmes.
- Manage internal technical teams and external vendors, ensuring optimal allocation and utilisation of resources.
- Lead customer engagement activities, including meetings, workshops, and webinar scheduling.
- Maintain project documentation, trackers, SOPs, and reporting to support smooth delivery and resource visibility.
- Monitor workloads, availability, and escalations, working closely with senior management and other project leads.
- Ensure adherence to delivery standards, processes, and Microsoft funding requirements.
- Manage operational tasks such as expenses, invoicing, and overtime approvals.
Requirements
- Proven experience in a similar resource management / scheduling role within a fast-paced work environment.
- Good grasp of project management principles.
- Strong resource planning and coordination skills.
- Experience managing technical teams and external vendors across multiple projects.
- Good working knowledge of PRINCE2 principles, delivery processes, and structured project methodologies.
- Excellent Microsoft Office skills, particularly Excel, Word, and Outlook.
- Exceptional interpersonal and communication abilities.
- Highly organised and detail-driven.
- Confidence leading customer engagement activities.
- Comfortable managing operational tasks.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Leading digital media campaigns from strategy to optimization. Managing a team and developing media recommendations at pilot Agency.
Channel Manager leading growth of Advisor Managed Portfolios at AssetMark. Collaborating with advisors and teams to drive product strategy and drive commercial outcomes.
Senior Partner Ecosystem Manager driving sales through partnerships for Perforce’s data management brands. Collaborating with value - added resellers to enhance sales efforts and expand business reach.
Lead the Zurich Branch of Academic Work focusing on growth and inspiring a high - performing team. Collaborate with a trusted partner in the early - career market to drive lasting impact.
KPO Manager driving continuous improvement initiatives at Adi Development Group, focusing on strategic deployment and coaching operational teams.
Senior Contract Manager leading commercial strategy for major infrastructure projects at TransGrid. Driving outcomes in energy projects valued up to $1 billion across Australia.
Care Manager Nurse 2 assessing and managing care for Medicaid members through telephonic outreach. Supporting optimal health outcomes in a remote setting with occasional travel in South Carolina.
Technical Customer Service Manager facilitating communication between customers and production at Stora Enso. Involves providing technical support and managing customer feedback while enabling collaboration.
Client Support Manager managing a team of 3 - 15 agents. Overseeing agents, leading KPIs, coaching, and participating in hiring processes.