Digital Asset Management Operations Lead overseeing the execution of Pfizer's DAM strategy and managing a team of experts. Ensuring compliance, efficiency, and scalability in content operations.
Responsibilities
Execute and evolve the pre-defined DAM strategy, ensuring successful implementation across brands and markets
Lead end-to-end process mapping for content ingestion, approval, reuse, and archival to align business and technical workflows
Translate strategy into a detailed operating model and execution plan, with milestones, dependencies, and measurable outcomes
Execute defined governance frameworks, metadata models, taxonomy, and asset lifecycle management to ensure compliance, discoverability, and reusability while evolving as appropriate to meet business needs
Analyze key metrics and usage reports to evaluate DAM impact, identify improvement opportunities, and drive enhancements by aligning resources and defining new business requirements for product teams
Partner with Adobe product owners, marketing, compliance, and Digital teams to ensure integration across the content supply chain
Maintain and refine the DAM roadmap, ensuring alignment with the broader content and AI strategy
Refine the roles required to support DAM strategy and operations in a business-as-usual state and manage these resources to support this work
Collaborate with cross-functional stakeholders to prioritize initiatives, resolve challenges, and drive adoption of DAM best practices
Requirements
A minimum of 8 + years of relevant experience in DAM, Content Management, or Product Ownership
Experience in life sciences/pharma or other heavily regulated industries is strongly preferred
Ability to work independently to assess priorities, communicate recommendations to senior stakeholders, and influence decisions that enhance DAM performance and user experience
Strong understanding of pharma regulatory and compliance frameworks (e.g., Medical, Legal and Regulatory reviews, FDA/EMA guidelines)
Proven expertise in leading DAM platforms (e.g., Adobe Experience Manager Assets, Aprimo, Veeva Vault, or equivalent)
Better understanding of Adobe tools (e.g., Fusion, Workfront)
Demonstrated success in managing business/product teams or offshore service teams, with a focus on operational excellence and SLA delivery
Deep knowledge of metadata, taxonomy, rights management, and content lifecycle management
Strong stakeholder management and communication skills, with the ability to align business needs with system capabilities
Experienced leader with a track record of managing cross-functional and global teams
Benefits
401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation
Holiday and personal days
Paid caregiver/parental and medical leave
Health benefits including medical, prescription drug, dental and vision coverage
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