Payroll Implementation Specialist managing payroll solution setups and client support within HRIS platform for Asure Software. Ensuring accurate compliance and delivery with a focus on customer satisfaction.
PE
Hybrid Senior Implementation Specialist, Travel & Spend – German Speaker
Posted 2 months ago
About the role
- Senior Implementation Specialist leading onboarding projects for SMB and mid-market customers in Travel & Spend management solutions. Providing exceptional customer experiences and technical guidance throughout the implementation process.
Responsibilities
- Lead end-to-end implementation and onboarding projects, from initiation through go-live and handover, ensuring alignment with customer requirements, timelines, and success criteria
- Act as the primary point of contact for customers during implementation, maintaining clear, proactive communication and managing expectations throughout the project lifecycle
- Gather, analyze, and translate customer business requirements into actionable configurations and implementation plans, advising on best practices
- Configure the Travel & Spend solution, including policies, workflows, standard per diems, and other core settings
- Drive rapid activation and adoption, enabling early travel bookings and expense activity
- Coordinate and align stakeholders across finance, travel, HR, IT, and external project managers or partners
- Set up, test, and troubleshoot plug-and-play ERP integrations (e.g. Spend export files, DATEV, Xero)
- Configure and support SSO, HRIS, and SCIM integrations
- Identify and mitigate risks, proactively addressing potential challenges to minimize impact on timelines and deliverables
- Develop and deliver training sessions for end users and customer administrators to ensure a smooth transition and long-term success
- Ensure rigorous testing and quality assurance to validate functionality, performance, and reliability
- Deliver a consistently exceptional customer experience throughout the onboarding journey
Requirements
- Proven experience leading software implementation or onboarding projects, ideally in a SaaS environment
- Strong project management skills, with an organized, structured, and analytical approach to work
- Solid financial and process understanding, particularly related to expense management, travel, or adjacent finance workflows
- Technical acumen and hands-on experience supporting integrations (ERP, SSO, HRIS, SCIM or similar)
- Excellent communication, stakeholder management, and problem-solving skills, with the ability to adapt your style to different audiences
- A solution-oriented, customer-first mindset and a passion for overcoming challenges
- Ability to work effectively in a fast-paced, dynamic environment and manage multiple implementations in parallel
- Fluency in German and English (written and spoken); additional languages are a plus
- Experience with Financial or Travel SaaS products is a strong advantage
- Formal project management training or certification (e.g. PMP) is a plus
Benefits
- Receive competitive compensation and equity ownership in Perk
- Rest and recharge with our generous allocation of vacation days plus public holidays
- Take control of your physical health with your choice of private healthcare or a gym allowance
- Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
- Join our unforgettable Perk events, including our spectacular annual summer party
- Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
- Make your money go further with our flexible compensation plan
- Focus on your family with 17 weeks’ paid parental leave during your child’s first year
- Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
- Broaden your horizons with up to 20 "Work from Anywhere" days per year
- Nurture your language skills with in real-life English, Spanish and Catalan lessons
- Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years
- Let us help you move to one of our hubs with relocation support
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Payroll Implementation Specialist managing the setup and deployment of payroll solutions within our HRIS platform. Collaborating with clients to ensure accurate payroll processing and compliance.
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