Senior Operations Supervisor overseeing daily activities of donor floor operations in plasma center. Responsible for supervising staff and ensuring compliance with regulatory standards.
Responsibilities
Serves as acting leader in the absence of the Center Manager as assigned
Maintains the ability to perform any/all tasks within the plasma center
Oversee donor operations and supervise Operation Supervisor(s) and donor center staff during assigned shifts
Creates employee schedules to accommodate donor cycles
Determines the adequacy and adjusts inventory levels of all goods and supplies necessary for the operation of the donor center
Supports and executes daily operational plans to achieve center performance targets related to donor throughput, quality, and productivity
Learns and maintains thorough familiarity and compliance with all state and federal regulations
Supervises donor selection, plasma collection, and all manufacturing records to maintain the highest production standards in accordance with regulations
Requirements
High school diploma or GED
Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
CPR Certified
Typically requires 6 years of related experience with performing phlebotomy, donor processing, and plasma processing duties
Exceptional customer service skills
Proficient in speaking and writing English, with legible handwriting
Ability to understand, explain, and follow SOP’s and protocols
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