Client Operations Specialist executing account operations for independent restaurants. Ensuring accuracy, timeliness, and compliance in a hybrid role in Mexico City.
About the role
- Overseas Pricing & Operations Specialist responsible for pricing and operational workflows in global pricing function. Focused on overseas and custom orders while ensuring cross-functional collaboration.
Responsibilities
- The Overseas Pricing & Operations Specialist plays a key operational and commercial role within the Global Pricing function, with a strong focus on overseas and custom orders.
- This role goes beyond standard pricing execution and takes ownership of the overseas order workflow — from quote stage through order confirmation and delivery support.
- The position will streamline processes for custom and overseas orders, ensuring efficiency, accuracy, and strong cross-functional coordination.
- While reporting directly to the Pricing Data Engineer for operational structure, the role ultimately aligns with and reports into the Global Pricing Manager to ensure consistency with global pricing strategy and margin objectives.
- This role requires strong commercial understanding, operational coordination skills, and the ability to manage complex, multi-department workflows across regions and time zones.
- Support Sales from quotation stage through order confirmation and delivery follow-up.
- Validate pricing accuracy before quote release.
- Ensure commercial viability before order confirmation.
- Support issue resolution impacting margin or pricing accuracy.
- Identify bottlenecks in overseas/custom order workflows.
- Support creation of clearer SOPs for overseas order handling.
Requirements
- Previous experience in pricing, commercial operations, or supply chain management.
- Experience managing overseas orders, import/export processes, or working with international suppliers is highly desirable.
- Exposure to multi-region pricing or international freight management is a plus.
- Strong analytical and numerical skills, with ability to calculate margins, costs, and pricing scenarios accurately.
- High attention to detail and strong organizational skills
- Proficiency in MS Office (especially Excel)
- Comfortable working across multiple time zones and coordinating with international teams.
- Strong sense of ownership, accountability, and ability to drive tasks to completion.
- Proficient in written and spoken English is essential; knowledge of additional languages such as French, German, or Italian is a plus.
Benefits
- We are an equal opportunity employer and value diversity at our company.
- We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
- We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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