Project Coordinator overseeing order management and customer satisfaction for Pella. Engaging closely with sales teams and external partners to manage product delivery and installations.
Responsibilities
Coordinating the order entry, purchasing, scheduling, releasing, delivery, and possible installation of customer orders.
Ensuring each detail in the customer’s order is addressed by managing orders from point of contract through final resolution.
Working closely with sales teams, order fulfillment teams, and 3rd party providers to achieve customer satisfaction.
Requirements
Must have High School Diploma or GED.
AA or Technical degree preferred.
0-2 year’s customer service, or general business experience preferred.
Proficiency with Microsoft® Word, Excel, Outlook and PowerPoint software applications.
Excellent verbal and written English language skills are required.
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