Payroll Implementation Specialist managing payroll solution setups and client support within HRIS platform for Asure Software. Ensuring accurate compliance and delivery with a focus on customer satisfaction.
About the role
- IP Provisioning Customer Engineer at PCCW Global providing support for IP based services and collaborating with the Presales team for infrastructure solutions.
Responsibilities
- Provisioning of IP based services and ad hoc on-site support to PCCW Global client base
- Collaborate with Presales team to understand the Customers business needs and design infrastructure solutions that align with their goals
- Assist customers in the implementation and deployment of infrastructure platforms
- Work closely with cross-functional teams, including sales, product management, and development, to ensure customer requirements are met
- Carry out effective & quality customer service provision on all International IP services, including Layer2 VPN, Layer3 MPLS, Global Internet Access, SDWAN, Managed Router/Firewall Services
- Manage and coordinate with Project Manager the implementing of customized IP Solution Project in configuration and other technical aspect to our customers
- Work with the core engineering team to resolve higher level problems and implement solutions per request
- Participate in provisioning and support of additional products as needed, including NNI/Cloud NNI
Requirements
- Strong knowledge in IP/IPv6/BGP/MPLS/IPSec SDWAN, Network Technology coupled with Cloud Technologies
- At least Five (5) Years of relevant working experience
- At lease CCNP/CCIE level of experience or knowledge, Certification in Juniper is an added advantage
- Know the following Technology/tools/OS an added advantage, Iperf, Cisco IOS-XR/JunOS, Linux, Layer 1 Troubleshooting tools
- Good written and verbal communication
- Customer-focused with a strong service delivery mindset.
- Detail-oriented and highly organized.
- Able to lead cross-functional teams and manage third-party vendors.
- Comfortable working in fast-paced, high-pressure environments.
- Proactive, adaptable, and results-driven.
- Well versed in spoken English.
- Good communication (especially telephonic), presentation and interpersonal skills.
Benefits
- Professional Development Programmes
- Flexible working arrangements
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Payroll Implementation Specialist managing the setup and deployment of payroll solutions within our HRIS platform. Collaborating with clients to ensure accurate payroll processing and compliance.
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