Continuous Improvement Manager enhancing business processes for Lightspeed DMS. Focusing on onboarding velocity, customer satisfaction, and collaboration across teams.
About the role
- Managing product change reviews and risk assessments in Checkout domain at PayPal. Leading risk and control inventory management, ensuring compliance and enhancing process efficiency.
Responsibilities
- Lead product change reviews and risk assessments within the Checkout domain
- Manage the risk and control inventory, perform quarterly QA testing
- Identify issues and recommend best practices for internal control processes
- Partner with teams to analyze business trends and their impact on internal controls
- Develop and implement strategies for process improvements
- Ensure compliance with laws and regulations through effective internal control measures
- Conduct quarterly Quality Assurance (QA) testing to assess adherence to process standards
- Prepare detailed QA reports highlighting key findings, emerging trends, and recommendations for process improvement
Requirements
- 5+ years relevant experience
- Bachelor’s degree in Finance, Risk Management, Business, or a related field (Master’s preferred)
- Strong understanding of risk assessment methodologies, control frameworks, and governance processes
- Proven experience conducting QA and control testing, preparing detailed analytical reports, and providing actionable recommendations
- Excellent presentation and PowerPoint skills
- Exceptional verbal and written communication skills
- Strong analytical and problem-solving skills
- Highly organized and detail-oriented
- Proactive, adaptable, and collaborative
- Experience with Jira, ServiceNow, Archer, or similar risk management tools preferred
Benefits
- Flexible work environment
- Employee shares options
- Health and life insurance
- Paid time off
- Medical, dental, vision, and other benefits
- Annual performance bonus or other incentive compensation
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