Associate on Clearing Policy & Market Structure team providing insights into market structure changes. Supporting regulatory engagement and developing materials for external communication.
About the role
- Risk Analyst at PayJunction monitoring and investigating merchant processing activities. Offering support to active merchants and ensuring compliance in risk management.
Responsibilities
- Monitor and investigate merchant's processing activities
- Offer customer support to active merchants
- Conduct investigations regularly to ensure risk is managed and activity is compliant
- Utilize risk tools to monitor and investigate merchant processing activities
- Respond to customer inquiries and verify transactions
- Maintain a quality assurance rate of 95%+ in audit activities
- Detect and prevent fraud, and analyze transaction data for risk assessment
- Concisely document risk assessment findings
- Maintain accurate investigation records and prepare clear summaries
- Maintain phone coverage during core hours
- Ensure underwriting reviews are completed within stated policies
- Ensure compliance with various alert / ticket SLA
- Collaborate with the team to keep annual losses within plan
- Collaborate with internal teams to support merchant success
- Ensure merchant adherence to regulatory requirements, company policies, and bank guidelines
Requirements
- Bachelor’s degree required - field of study in accounting, economics or finance preferred
- Minimum 2 years experience in fraud prevention or risk management, with at least 1 year spent in the merchant services/payments industry
- Experience working with various transaction & risk monitoring tools/systems
- Experience using LexisNexis or a comparable tool to conduct KYC/KYB searches for business and signer information
- Strong math skills for financial analysis, risk exposure calculation, processing trend evaluation, and assessing merchant risk profiles
- Proficiency in Microsoft Excel for organizing and analyzing data from various sources, including financial statements, merchant processing statements, and bank statements
- Detail oriented coupled with a high level of curiosity and risk awareness
- Solid written and verbal communication skills
- Able to juggle multiple tasks and deliver consistent high performance
- Ideally able to work an 8 am - 5 pm PT, Monday - Friday schedule
Benefits
- Health, dental, and vision paid 100% by company for you and your dependents
- 401k with 6% match
- FSA and Dependent Care FSA
- Long-term & short-term disability coverage for you paid 100% by company
- 8 paid company holidays per year
- 2 paid floating holidays per year
- 1 paid volunteer day per year
- Paid Time Off
- Home office equipment stipend
- Annual Learning Stipend
- Quarterly “fun budgets” for team bonding events
- Opportunity to be part of a company that is changing a whole industry
- Opportunity for growth within the company
- Opportunity for remote, in-office, or hybrid work
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