Hybrid Account Operations Analyst

at Pariveda

• Job title: Account Operations Analyst
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $87,800 - $115,900 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Dallas, United States

About the role

• Account Operations Analyst at Pariveda focusing on operational processes and account growth strategies in Dallas. Collaborating with cross-functional teams to enhance client experiences.

Responsibilities

• Help shape, manage, and execute a portfolio of operational processes that can be implemented across the firm
• Advise and interact directly with account leaders, synthesizing data into actionable insights that support informed decision making.
• Identify risks and opportunities on accounts and provide clear, actionable recommendations to leadership to improve account operations
• Partner cross-functionally with CVE, account teams, and staffing to enhance the experience of our consultants and drive account growth, including automation where appropriate.
• Work with CVE to identify gaps in current processes and suggest process improvements
• Maintain knowledge of current capabilities and processes for account operations across the firm
• Take ownership of your career and personal development with continuous 360-degree feedback and guidance from your mentor and Pariveda’s proprietary Expectations Framework.

Requirements

• 2-4 years of related working experience, preferably from a professional services or consulting organization
• Proactive self-starter who anticipates needs, takes initiative without waiting for direction, and confidently prioritizes what matters most when multiple demands compete
• Demonstrated ability to build and manage operational processes, templates and frameworks
• Strong cross-functional collaboration skills, with the ability to partner effectively with account leads, organizational leadership, and internal functions
• Innate curiosity to learn, solve problems, think creatively, and adapt to evolving commercial strategies.
• Meticulous attention to detail with a commitment to producing an excellent work product
• Excellent written and oral communication skills, with the ability to translate data into executive-ready insights.
• Experience working within CRM platforms (e.g., Microsoft Dynamics 365), Microsoft Excel, and Microsoft PowerPoint
• Bachelor’s Degree or comparable experience.
• Legally authorized to work for any company in the United States without sponsorship.

Benefits

• Comprehensive medical, dental, and vision insurance for you and your family
• Employer Health Savings Account (HSA) contribution
• 2% 401(k) match, vested immediately
• Company ownership through Employee Stock Ownership Plan (ESOP)
• Plenty of Paid Time Off – 4 weeks of vacation time, 10 holidays, 1 floating holiday
• Paid sabbatical after 5 years of service for Principals and above
• Paid parental leave & breast milk shipping costs reimbursed for work travel
• Employee Assistance Program (EAP), health concierge, and financial wellness tool
• Life insurance
• Short-Term and Long-Term Disability