Commercial Operations Analyst providing CRM support to sales colleagues in EMEA. Collaborating with internal partners to ensure smooth deal processes and informed commercial decisions.
Responsibilities
Provide day-to-day support to regional sales colleagues and help keep our CRM and deal processes running smoothly.
Work with multiple internal partners (including Sales, Deal Management and Legal) and contribute to reporting that supports well-informed commercial decisions.
Manage day-to-day Salesforce CRM tasks, including customer set-up and maintenance, entering deals and routing approvals.
Support sales negotiations by coordinating the information colleagues need, for example: Requesting content availability and clearances using internal tools, and preparing clear, well-formatted availability lists for external clients.
Learning and applying key business processes and content licensing rules.
Work with Sales, Deal Management, Legal and other partners during deal preparation and deal management.
Track and follow up on internal approvals so deals progress on time.
Help analyse offers for series and feature content by preparing internal sales history summaries.
Requirements
A degree (2:1 or equivalent) or around two years’ relevant work experience.
Confident using Microsoft Office—especially Excel and PowerPoint.
Strong analytical skills, clear written and verbal communication, and good attention to detail.
A collaborative approach, with the ability to work independently when needed.
Well organised, able to manage priorities and meet deadlines.
Experience using a CRM (for example, Salesforce) or a willingness to learn quickly.
Interest in the entertainment/content sector; experience is a plus but not required.
A flexible, solutions-focused approach.
Benefits
Attractive compensation and comprehensive benefits packages.
Generous paid time off.
Opportunities for both on-site and virtual engagement events.
Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
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