Program Manager overseeing early literacy and community development initiatives in Pennsylvania. Building relationships with healthcare providers and supporting program fidelity across clinical sites.
PC
Hybrid Vegetation Program Manager – Customer Constraints
Posted 3 months ago
About the role
- Oversee Vegetation Management operations, ensuring compliance with safety and regulatory standards. Lead a team addressing customer constraints impacting vegetation management in the utility sector.
Responsibilities
- Leads customer escalation support team that is responsible for managing challenging customer inference cases as recognized subject matter experts.
- Leads and oversees vegetation management operations support and outside contractor work performance.
- Works with some guidance to complete assignments and solves moderately complex problems. Participates in and often leads project teams.
- Communicates with peers, exchanging ideas or gathering information on the overall program plan and goals within a specific functional area of operations.
- Partners with leadership across lines of business to support decisions and meet business goals.
- Contributes to the development of budget forecasts and business cases.
- Delivers on the program implementation plan.
- Contributes to the implementation and creation of new concepts, processes, and ideas to further vegetation management program advancement.
- Coordinates cross-functionally to support multiple programs and projects.
- Reports out, provides updates and corrective actions in alignment of the Lean Management model.
- Develops new and ad-hoc reports, summarizes findings and recommendations
Requirements
- Bachelor’s degree in job-related discipline or equivalent experience
- 2+ years of job-related experience
- Ability to critically solve problems through cross-functional collaboration of internal stakeholders
- Job experience directly supporting utility vegetation management
- ISA Arborist/Utility Specialist certification
- ISA Tree Risk Assessment Qualification (TRAQ)
- Knowledge of utility vegetation management concepts, methods, and techniques.
- Good verbal and written communication skills. Excellent negotiation and collaboration skills, as well as diplomacy and tact.
- Good organizational, time management, prioritization, and planning skills.
- Team collaboration skills.
- Good project and program management skills.
- Ability to assess and recommend based on strong technical knowledge.
- Adaptable to changing and evolving business processes
- Knowledge of the current utility and energy industry. Issues, trends, and political, economic, and social factors affecting the program.
- Ability to work within an environment that is heavily dependent on laws and regulations, and knowledge of how to interpret and apply them.
- Understands the basic organizational structure and how to utilize available resources.
- Proficient with Microsoft Office (Word, Excel, PowerPoint, Power BI, etc.) and GIS applications.
Benefits
- This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.
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