Behavioral Analyst conducting assessments and implementing treatment plans for clients aged 2 - 21. Collaborating with families and service providers to enhance behavioral outcomes.
About the role
- Analista de Melhoria Contínua Sênior na Colliers, responsável por analisar dados e propor melhorias em processos. Trabalhando com KPIs e interagindo com diferentes áreas e fornecedores.
Responsibilities
- Perform quantitative and qualitative analyses of operational and quality KPIs.
- Anticipate risks, propose improvements, and recommend structural process adjustments.
- Prepare studies and executive presentations with a clear, objective, and strategic perspective.
- Lead alignment meetings with internal teams and vendors.
- Actively push operations and partners to close outstanding items.
- Ensure a clear trail of evidence and maintain performance history.
Requirements
- Solid experience in data analysis and KPI management.
- Highly analytical, investigative, and process-oriented profile.
- Advanced proficiency in Excel/Google Sheets.
- Organizational skills, sense of ownership, and ability to prioritize.
- Good communication skills for interacting with operations, leadership, and vendors.
- Knowledge of BI tools (Power BI, Data Studio, or equivalents).
- Proactive profile with strong communication and logical reasoning for problem-solving.
- Strong analytical capacity, strategic thinking, and attention to detail.
- Ability to work under tight deadlines and manage dynamic demands.
- Experience with SLAs, controls, audits, and performance management.
- Experience in Facilities, especially employee shuttle services and restaurants/food services.
- Knowledge of service contracts/agreements.
- Experience with governance, quality, or PMO.
- Basic knowledge of automation tools (Apps Script, Power Automate, etc.).
Benefits
- Not specified
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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