Field Service Engineer at OPTEL Group GmbH managing the setup of Track and Trace Systems in Germany. Responsible for system tests, customer support, and technical configurations.
About the role
- Sr. Manager, Field Engineering providing technical support and training for service field associates at Otis. Ensuring quality service and leading specialized training initiatives across the field.
Responsibilities
- Troubleshooting equipment malfunctions and advising personnel
- Providing training on various types of equipment
- Conducting regular inspection trips to consult with service supervisors and construction superintendents
- Ensuring quality of service work, installations, and modernization
- Interacting with customers to explain technical problems
- Leading and influencing teams and customers in challenging situations
Requirements
- 5+ years relevant technical elevator experience required
- Ability to work in a highly team-oriented and dynamic environment
- Candidate must demonstrate strong written and verbal communication skills
- Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
- Strong leadership skills, goal-oriented, strong time management and organizational skills
- Working knowledge of Otis and non-Otis software, as well as preferred experience with current and vintage Otis and non-Otis products
Benefits
- Professional development opportunities
- Training programs
- Employee Scholar Program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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