Account Manager at Omise focused on building client relationships and driving revenue through payment solutions. Requires experience in sales and account management with business understanding.
Responsibilities
Drive revenue by building long-term relationships with our clients and stakeholders with a focus on understanding their needs, strategies, and goals.
Support revenue growth initiatives for key strategic accounts.
Create and deliver on strategic account plans for own clients to maximize utilization, growth, and revenue.
Become a trusted adviser to your portfolio accounts to ensure adoption of new products and client satisfaction.
Provide onboarding services, continuous training, and resource material management to all relevant client departments.
Support integration projects alongside the solutions team to provide technical solutions and processes for clients to embrace and adopt.
Manage and support overall commercial activities such as internal reporting, marketing activities, and new product promotion.
Requirements
3-5 years of sales, account management, or client management experience.
BS/BA in Business, Finance, Marketing Management, or other relevant fields.
A background working in payments and/or fintech (preferred).
Fluency in English; Mandarin is a plus.
Experience in consultative sales; the ability to build rapport quickly, identify and diagnose business problems, demonstrate products remotely or in person, and meet the specific customer needs with effective solutions.
Ability to speak to the technical aspects of a solution.
Strong attention to detail, time management, and organizational skills.
Familiarity with CRM applications.
Ability to professionally handle client issues and implement effective resolutions.
Ability to develop account plans and business reviews for key accounts
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