Regional Operations Manager overseeing inspection processes and regional success at OPENLANE. Utilizing data and team management for quality standards in a technology-driven company.
Responsibilities
Master OPENLANE policies, processes, procedures, and tools used to complete floor plan audits and inspections
Oversee and ensure adherence to OPENLANE policies by inspectors during audits
Responsible for recruiting and hiring initiatives for inspectors
Partner with sales teams to guarantee regional success
Cultivate strong customer relationships with dealers
Support in creating and implementing OKRs
Lead and develop teams to deliver exceptional audit/inspection services
Ensure that contractors meet customer requirements and operational standards
Act as the main point of contact for contractors and inspectors
Adopt a continuous improvement mindset and collaborate with various teams
Work in the field with inspectors ensuring quality standards are met
Function as a reserve inspector for new markets
Requirements
Minimum of 3+ years relevant experience or education
Minimum of 2+ years of automotive mechanical experience
Must be able to operate a motor vehicle and possess a valid driver’s license
A working knowledge of technology, particularly in submitting electronic inspection reports
Previous experience managing teams and individuals, including both contractual and full-time employees
Benefits
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
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