SRE responsible for ensuring reliability and performance of IT systems at a digital transformation company specializing in public sector efficiency. Collaborating on system health, incident response, and automation tasks.
About the role
- AI Deployment Engineering leader ensuring technical success and managing complex implementations for critical technology customers in Southeast Asia. Leading high-performing technical teams in a hybrid work model.
Responsibilities
- Own the strategy and operating model of the AI Deployment Engineering team in SEA, ensuring alignment with company objectives and the evolving needs of our customers.
- Lead, build, and mentor a team of high-performing AI Deployment Engineers to deliver exceptional customer outcomes, as demonstrated by production customer applications and increased API adoption.
- Serve as the technical advocate for our customers, synthesizing their needs to develop the Research and Applied Product/Engineering roadmaps.
- Act as the primary technical escalation point during development, fostering trust and maintaining direct communication with executive-level stakeholders.
- Serve as an industry thought leader, championing the safe and innovative application of our technology across various sectors.
Requirements
- 8+ years of experience in a technical customer-facing role, managing C-level technical and business relationships with complex global organizations.
- 4+ years of experience leading technical post-sales teams with a demonstrated ability to hire, develop, and manage technical teams.
- Have led complex implementations of technical solutions (preferrably Generative AI/traditional ML related) and have knowledge of network/cloud architecture.
- Are an effective and polished communicator who can translate business and technical topics to all audiences and mentor others to do the same.
- Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.
Benefits
- Relocation assistance to new employees
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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