Cyber Security Operations Manager overseeing global security operations and incident response for LEAP. Improving security measures and compliance frameworks aligned with business growth.
About the role
- Manage global corporate security operations programs at OpenAI, collaborating across teams to enhance security measures. Focus on operational standards and program development for effective security initiatives.
Responsibilities
- Lead the development and global implementation of Corporate Security operational programs, runbooks, SOPs, and decision-making frameworks.
- Oversee and coordinate initiatives across all Operations Group pillars, ensuring seamless communication, accountability, and documentation.
- Manage multiple high-impact projects simultaneously, ensuring milestones are met and outcomes are aligned with strategic security and business objectives.
- Define and track key performance indicators (KPIs) for security operations programs to ensure accountability and continuous improvement.
- Partner with internal teams, Legal, REW, IT, People, and Communications, to ensure operational readiness, compliance, and integration with organizational priorities.
- Lead the creation and refinement of standards for vendor selection, contract guard force operations, and SLAs to drive quality, accountability, and regulatory compliance.
- Collaborate with the Resilience Group on crisis management, business continuity, and incident response program enhancements, including training and exercise development.
- Support Data Center physical security initiatives, ensuring alignment with infrastructure protection requirements and cross-functional coordination.
- Develop and manage documentation, communications, and training materials that strengthen awareness, preparedness, and operational consistency.
- Identify and drive opportunities to scale and improve operational efficiency through process optimization and technology integration.
- Contribute to the development of a resilient, inclusive, and high-performing security culture by mentoring team members and reinforcing best practices.
- Support CorpSec Operations through procurement coordination ensuring timely acquisition of goods and services, accurate documentation, and alignment with internal financial policies.
- Travel domestically and internationally as needed to support CorpSec programs, global site initiatives, and cross-functional coordination across OpenAI’s offices and partner locations.
Requirements
- 7+ years of relevant experience in security operations, program management, or a related discipline within corporate, government, or high-technology environments.
- Proven experience managing complex, multi-stakeholder programs that span geographies and disciplines.
- Strong understanding of physical security systems, vendor management, and operational governance frameworks.
- Demonstrated success developing and implementing SOPs and operational standards for diverse teams.
- Exceptional organizational skills with the ability to manage competing priorities, timelines, and deliverables with precision and accountability.
- Excellent communication and collaboration skills, capable of influencing and aligning cross-functional partners.
- Experience leading initiatives related to crisis management, resilience planning, or business continuity is highly desirable.
- A proactive, solution-oriented mindset with the ability to anticipate challenges, manage ambiguity, and deliver results independently.
- A people-first approach to leadership and a commitment to fostering inclusion, mentorship, and operational excellence.
- A high level of proficiency in Google Workspace.
Benefits
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend to fuel your professional growth
- Daily meals in our offices, and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
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