Project Engineer providing commissioning and training services for live production tools by RIEDEL Communications. Collaborating with teams and customers for successful project management in broadcast and entertainment sectors.
Responsibilities
Deliver commissioning and training services on-site and remotely.
Coordinate closely with Riedel teams and customers to organize and prepare on-site services, including all required content and materials.
Collaborate with Project Management and Pre-Sales to create and follow Scope of Work documents and manage customer expectations professionally throughout the project.
Ensure that all pre- and post-commissioning documentation is complete, up to date, and properly handed over to the relevant Customer Service teams.
Work collaboratively within the Customer Success team to collect, organize and share knowledge on products, industry standards, emerging technologies and best practices.
Support Demo and Pre-Sales teams in complex demo, POC and exhibition setups and lead cross-departmental projects when required.
Requirements
Minimum 4 years of experience in a relevant field, ideally broadcast or entertainment
Willingness to travel and high mobility
Solid experience with broadcast production workflows
Knowledge of digital media standards, especially video and audio over IP (e.g., SMPTE ST 2110)
Understanding of network architectures and deployments (a plus)
Completed university degree or equivalent qualification (e.g., CCNA, ACE, IT, electrical or communications engineering)
Strong customer communication skills, a troubleshooting mindset, and a self-organised, team-oriented working style
Fluent in English and German (additional languages are a plus)
Benefits
Work–life balance through a flexible working time system, including mobile working in a hybrid model
Career booster with numerous individual development and training opportunities
We value diversity — RIEDEL promotes an open working atmosphere and inclusion is part of our culture; it’s the people and their personalities that matter
Diverse offerings through myEAP (e.g., childcare assistance, support for caring for relatives, health & wellbeing offers)
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