Ecommerce Operations Executive managing online flash sales for OnTheList in Singapore and Malaysia. Ensuring product readiness and optimizing user experience across multiple platforms in a hybrid work environment.
Responsibilities
Execute online flash sales events by managing product content (product names, descriptions, visuals), pricing accuracy and site readiness to ensure a smooth customer experience.
Liaise directly with brand partners to gather all required information to execute the online events.
Support end-to-end Online flash sale events for Singapore and Malaysia, from pre-event preparation, live event monitoring and event closure.
Closely monitoring the stock’s movement and ensure inventories are well kept to date, removing OOS items from website when needed.
Ensure cross-channel consistency with external actors, from brand partners to the internal Business Development team, Offline Operations team, Marketing team and Customer service to ensure a smooth process and achieve targeted results.
Create and design online store images and banners, and promotional assets aligned with campaign requirements and brand guidelines.
Proactively identify opportunities to improve sales performance through product bundling and pricing mechanics to drive conversion.
Improve the end-to-end online shopping experience through enhanced UX/UI, clearer navigation, and checkout optimization.
Coordinate closely with warehouse and courier partners to support smooth supply chain operations and timely order fulfilment throughout the event lifecycle.
Prepare daily sales reports and post-event performance reports with insights and recommendations for internal stakeholders and brand partners.
Establish standard operating procedures (SOP) and guidelines within the team.
Provide on-the-job support and coordination with junior team members when required.
Requirements
Minimum 2 to 3 years of experience in e-commerce role
Possess experience in merchandising field in a retail environment is a plus
Knowledgeable in Shopify or other retail e-commerce platform
Some experience of supply chain or operations management
Proficient in Excel, copy writing and other MS Office skills
Good knowledge of design tools such as Photoshop, Illustrator, Canva
Responsible, well-organized and attention to details
Diploma/ Degree holder in E-Commerce, Logistics or any related discipline
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