Project Water Engineer at Arcadis delivering design solutions for water, wastewater, and reuse clients in California. Evaluate, plan, and design projects while supporting management and collaborating with teams.
About the role
- Professional Services Engineer managing IT infrastructure deployment and ensuring long-term stability. Requires strong problem-solving and cybersecurity skills for clients' technology needs.
Responsibilities
- Deploy new hardware and infrastructure services with an obsessive focus on accuracy and industry best practices.
- Assertively manage project schedules, budgets, and timelines.
- Maintain 100% accurate documentation.
- Solve deep-tier technical issues, performing root-cause analysis rather than just treating symptoms.
- Identify inefficiencies in recurring customer issues or documentation gaps and proactively engineer solutions to fix them.
- Implement security-first configurations; you are the gatekeeper of our clients' digital integrity.
Requirements
- 3+ years of MSP Helpdesk experience
- 1+ year of intensive ticketing system usage
- Advanced knowledge of cybersecurity concepts (Network+, Security+, or higher preferred)
- Exceptional organizational skills and the ability to prioritize tasks based on logical urgency and impact
- Ability to translate complex technical jargon into clear, professional advice for clients and internal teams.
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