Global Head of Member Processing overseeing more than 3 million annual transactions ensuring accuracy and timeliness. Leading a large diverse team across multiple locations, collaborating globally to drive service and digital strategy.
About the role
- Vice President, GCO Americas leading clinical operations in North America for Johnson & Johnson. Overseeing trial coordination, ensuring compliance and delivering clinical development programs on time and on budget.
Responsibilities
- Provides leadership and direction to the Global Clinical Operations organization within the Americas Region.
- Delivers clinical development programs on time and on budget.
- Functions as the primary connection between Clinical Development Teams and clinical research sites.
- Responsible and accountable for Trial Coordination and Site Management activities within the Americas region.
- Oversight, leading and driving the clinical trial coordination and execution process.
- Establish connections with partners to ensure overall portfolio success.
Requirements
- Master’s degree (scientific or business orientation) preferred; advanced scientific degree preferred.
- At least 15+ years of experience in relevant Clinical Operations / Operations / Commercial functions across career, with exposure to clinical development teams/process (from PhI-PhIV through filing).
- Strong knowledge in regulatory and operations compliance and quality control experience.
- Proven track record of delivering complex, global clinical programs.
- Experience driving performance through external partnerships, specifically in the areas of CROs, FSP and Central Labs.
- Global and diversity-oriented people management experience includes line management and matrix management.
- Experience of working in or with truly global and multidisciplinary R&D teams.
- Expert knowledge of clinical operations processes, from protocol development to submission across all phases of development (including Medical Affairs).
- Change management/leadership experience in driving complex transformation efforts.
- Excellent interpersonal and communication skills.
Benefits
- medical
- dental
- vision
- life insurance
- short- and long-term disability
- business accident insurance
- group legal insurance
- 401(k)
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
- Caregiver Leave – 10 days
- Volunteer Leave – 4 days
- Military Spouse Time-Off – 80 hours
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