Hybrid Manager, Communications – Domestic

at New York City Tourism + Conventions

• Job title: Manager, Communications – Domestic
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $88,200 - $110,250 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Manager, Communications focusing on PR and media relations for NYC tourism industry. Involves writing, media engagement, and managing communication strategies.

Responsibilities

• Write PR materials: press releases, media advisories, fact sheets, pitches, statements, briefing docs and talking points for media interviews.
• Manage written materials in the online newsroom.
• Manage and lead organization of NYC Tourism domestic media contact list, along with other media lists for various PR activities.
• Manage media clipping and contact database.
• Manage domestic PR evaluation, merchandising and reporting including status reports; weekly press roundup (alongside Manager, Communications – International); program recaps, quarterly and annual summaries, etc.
• Handle reactive media relations: lead on daily management of press inbox and press office phone line.
• Proactive media outreach to generate earned media coverage results on key messaging pillars, marketing programs and tourism initiatives.
• Organize individual and group media trips including travel arrangements, itineraries and tracking results; manage CityPASS, MTA and gift card programs.
• Support coordination of gala comms, press conferences and media activations, including creative project management and handling decks, remarks, media alerts and outreach.
• Support Director, Communications – Domestic in maintaining domestic PR/editorial calendars.
• Manage scheduling and agenda for weekly check-in with Director, Communications – Domestic.
• Update weekly global communications agendas with domestic PR activity.
• Occasional on-call media monitoring.

Requirements

• Minimum four years’ experience in a communications role (agency or in-house).
• Excellent writing skills.
• Ability to build strong local/domestic media relationships.
• Confidence to build and maintain media and industry relationships.
• Experience in generating and securing earned media placements.
• Excellent communications and interpersonal skills.
• High attention to detail and follow-through.
• Flexibility and comfort managing change.
• Availability for occasional evening and weekend events or site visits across the five boroughs.
• Proficiency in Excel, Microsoft Office, Power Point.
• Knowledge of Muck Rack or similar PR coverage monitoring database.

Benefits

• Hybrid Schedule: 3 days in-office (Tues/Wed required + 1 flex day); Fridays remote.
• Generous Time Off : PTO days and sick time.
• Holidays : up to 12 paid company holidays, plus extended Winter Break.
• Floating Holiday: 1 per year, front-loaded.
• Healthcare: Premium medical, dental, and vision plans, plus HRA and DCA.
• Retirement & Development : Retirement savings plan and professional development opportunities.
• Perks: Quarterly cell phone credit to subsidize your plan and monthly transit/commuter allowance.