Lead Infrastructure Engineer managing endpoint vulnerabilities and configuration compliance at Truist. Collaborating with engineering and security teams to drive risk reduction and governance.
About the role
- IT/OT Operations & Infrastructure Specialist managing compliance and technical support for laboratory and manufacturing environments. Overseeing IT systems and supporting infrastructure while ensuring operational integrity and performance.
Responsibilities
- Serve as the first point of contact for IT equipment and system-related matters
- Manage and maintain IT/OT infrastructure for both labs and GxP manufacturing equipment
- Oversee the installation, configuration, and maintenance of IT/OT systems software and hardware for multi-user server computers, industrial computers, and personal computing devices
- Ensure the operational integrity and performance of infrastructure, including backup and monitoring services
- Troubleshoot and resolve complex issues with minimal guidance
- Support and troubleshoot industrial automation systems including PLC controlled devices, OT network components, and field instrumentation used in manufacturing
Requirements
- Bachelor's degree and 2+ years of experience, or Master's degree and 0+ years of experience, or Associates degree and 4+ years of experience, or High School diploma and 6+ years of experience required
- General Qualifications: Demonstrates high subject matter knowledge in IT/OT operations and infrastructure
- Knowledge or experience working with GMP systems or equipment is required, especially 21 CFR Part 11 compliance requirements
- Knowledge and experience working with PLCs and industrial automation is desired.
Benefits
- medical, dental and vision coverage
- life insurance
- disability insurance
- 401(k) savings plan
- flexible spending accounts
- employee assistance program
- tuition reimbursement program
- voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance
- time off pursuant to its sick time policy
- flexible vacation policy
- parental leave policy
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