Middleware & DevOps Engineer at Smile Group managing WSO2 and Java integration projects. Responsible for designing, developing, and maintaining critical exchange flows as part of a dynamic team in Casablanca.
About the role
- Senior Principal SRE at Northern Trust, ensuring reliability and performance of global systems. Leading observability and automation initiatives while collaborating across teams.
Responsibilities
- Reliability‑Focused System Design & Architecture: Lead the design and evolution of highly reliable, scalable, and performant distributed systems, applying SRE principles across infrastructure and application layers.
- SRE Operations & Automation: Drive an automation‑first approach by designing and developing tools, scripts, and platforms that reduce manual effort, operational toil, and human error.
- Incident Management & Root Cause Analysis: Participate in and lead incident response for production systems, ensuring timely mitigation and minimal customer or business impact.
- Monitoring, Alerting & Observability: Architect and implement end‑to‑end observability across systems using metrics, logs, and traces to enable rapid diagnosis and proactive issue detection.
- Continuous Reliability Improvement: Identify reliability gaps through data analysis, failure reviews, and resilience testing, driving targeted improvement initiatives.
- Documentation & Knowledge Sharing: Create and maintain clear, accurate, and actionable documentation including system architectures, runbooks, operational standards, and incident playbooks.
- Cross‑Functional Collaboration & Influence: Work closely with product, development, platform, security, and operations teams to embed SRE principles into roadmap planning and delivery.
- Project & Initiative Leadership: Manage and prioritize multiple reliability‑focused initiatives, balancing short‑term operational needs with long‑term system health.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related discipline, or equivalent practical experience demonstrating advanced technical and leadership capabilities.
- 15+ years of progressive experience in systems engineering with a strong emphasis on site reliability, large‑scale systems operations, and software engineering in complex enterprise or cloud environments.
- 7+ years of experience in a technical leadership role (Team Lead or Hands‑on Technical Manager), with a proven track record of driving cross‑functional initiatives and delivering complex projects to successful completion.
- Strong proficiency in one or more modern programming languages such as Python, Go, Java, Ruby, or equivalent, with a software‑engineering mindset applied to operational challenges.
- Demonstrated experience operating and supporting systems across hybrid environments, including both on‑premises infrastructure and public/private cloud platforms.
- Hands‑on experience with containerization and container orchestration technologies, enabling scalable, resilient, and repeatable deployments.
- Proven ability to design and implement observability solutions, including metrics, logs, traces, dashboards, and alerts that provide actionable insights into system health and performance.
- Deep understanding of distributed systems, networking fundamentals, failure modes, and modern software architectures, with the ability to reason about complex system behaviors under load or failure conditions.
- Exceptional problem‑solving skills with the ability to diagnose, mitigate, and permanently resolve complex, high‑impact technical issues.
- Strong customer and stakeholder orientation, with excellent communication skills and the ability to articulate complex reliability strategies clearly and persuasively to both technical and non‑technical audiences.
- Prior experience designing and delivering Infrastructure as Code (IaC) through automated CI/CD pipelines, ensuring consistency, scalability, and reliability of infrastructure changes.
- Demonstrated success in mentoring, coaching, and developing high‑performing technical teams, fostering a culture of engineering excellence, ownership, and continuous improvement.
- Hands‑on expertise in implementing automated remediation and corrective actions driven by observability signals and reliability metrics.
- Practical experience working within Agile and DevOps environments, collaborating closely with product and engineering teams to balance reliability, velocity, and innovation.
Benefits
- Flexible working arrangements
- Professional development opportunities
Job title
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