Senior Project Manager for clinical trials at ICON plc, interpreting complex medical data and managing project responsibilities. Leading sponsor communications and project coordination in a dynamic environment.
About the role
- Customer Project Manager managing delivery of Network Infrastructure projects for major account in Japan. Responsible for project profitability and customer satisfaction while ensuring quality execution.
Responsibilities
- Manage the delivery of Nokia products and / or services per the defined scope of customer contract with small / medium business volume and low / medium complexity and risk probability.
- Deliver the operational and project one BG / BUs scope to the customer.
- Ensure all project and operational management is in full alignment with Nokia Mode of Operation (MoO), BG / BL guidelines and the PM@Nokia methodology.
- Plan customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ).
- Assure consistency among project financial, product and service forecast activities. Participates in pre-sales and sales process activities.
- Determine delivery approach alternatives and manages the selection of the final recommended approach to delivery.
- Ensure hand over from Sell to Execute and from Delivery to Care is done and monitors progress against it.
- Ensure project contract management process is initiated and executed.
- Define the customization of any global operational processes together with relevant point of contacts to meet project requirements (for example, network operations, supply chain, logistics, and acceptance).
- Manage the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.
- Prepare a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.
- Monitor and control that the project is delivered within the approved budget, profitability forecast, and planned scope.
- Ensure that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction.
- Actively apply appropriate best practices and lessons learned throughout the life of the project. Monitors, controls and reports KPIs defined in customer contract.
- Ensure data in all project-related tools and repositories is kept up-to-date and with high quality.
- Conduct thorough risk management for all project risks and opportunities.
- Seek to define new opportunities to expand and renew contracts with the customer.
- Lead the project team and may perform some line manager responsibilities.
- Complete the project closure and / or handover as required (for example, complete contractual requirements, post calculation, lessons learned).
Requirements
- 5+ years of proven track record of industry related successful project delivery
- Strong understanding of Project Management Tools and Methodologies
- Knowledge and experience of the Japanese Telco market
- Experience working with Japanese subcontractors and system integrators
- Experience of network infrastructure projects (fixed networks, IP or optical networks)
- Good understanding of commercial management, in particular contract and financial project management
- Fluent Japanese and strong English language skills
- It would be nice if you also had PMP/PMI certification.
Benefits
- We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
- We strive to ensure a smooth and inclusive experience for all candidates.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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