Analista de Chatbot leading the development of AI agents enhancing customer conversion. Join +A Educação, a leader in digital education solutions.
About the role
- Data Protection and Privacy Analyst role at Newsquest's Privacy Team. Manages Subject Access Requests and assists with data protection tasks, requiring strong analytical skills.
Responsibilities
- Managing Subject Access Requests (SARs) efficiently, ensuring requests are processed accurately and within regulatory deadlines.
- Responding to privacy-related requests, complaints, and queries, ensuring they are addressed or assigned to the appropriate person or team.
- Supporting the escalation process for data breaches and cybersecurity incidents.
- Assisting with Privacy Threshold Assessments (PTAs) and Data Protection Impact Assessments (DPIAs).
- Helping develop and maintain awareness and training programs on data protection, including content on the Data Protection SharePoint site.
- Cataloguing and reviewing Records of Processing Activities (RoPA).
Requirements
- No prior experience with UK GDPR is necessary, but preferred.
- Strong analytical skills and excellent written communication.
- The ability to evaluate and process requests with care and precision.
- Familiarity with Microsoft 365 applications (an advantage).
- Previous experience in customer service or complaints handling (beneficial but not essential; training will be provided).
- Education: A-levels or higher, or relevant equivalent work-based experience.
Benefits
- Paid holiday plus statutory bank holidays
- Workplace Pension
- Discount vouchers
- An extra day off for your birthday
- Paid Charity Give Back Day
- Discounted gym memberships
- Cycle-to-work scheme
- Mental health support via Lifeworks
- **Home Working Equipment**
- Provided as part of our commitment to hybrid working**** We are an equal opportunity employer and welcome applications from all sections of the community, regardless of age, disability, gender reassignment, marriage/civil partnership status, pregnancy/maternity, race, religion or belief, sex, or sexual orientation.
Job title
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Experience level
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Degree requirement
No Education Requirement
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Location requirements
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