Website Services Project Manager managing digital programs for Nestlé. Overseeing optimization projects and collaborating with multiple stakeholders in a multicultural environment.
Responsibilities
Manage optimization projects/initiatives across websites in scope by understanding business needs, ensuring implementation (by NGBS Website Optimization Service team or external partner) and reporting on project status and results.
Ensure needs are properly understood by implementation partner (agency or internal)
Ensure partner creates and run proper tests (incl. functional tests)
Build and deliver training to markets on newly build feature
Coordinate business requests with other Website Optimization services resources (Content, SEO, Analytics)
Monitoring and analysis of KPIs, present actionable insights to business
Create and maintain Standard Operating Procedures and documentation
Organize team ways of working (meet targets and goals, provide FTR solutions, follow estimates and deadlines)
Requirements
Excellent speaking, writing and editing skills in English
Hands-on experience with Website project management with multiple stakeholders (at least 3 years)
Meeting deliverable requirements, service level agreements and specific targets
Excellent communication skills (team collaboration, call, chat, email, tickets, etc.) with excellent response times
Able to manage both speed and quality
Hands on experience with Content Management Systems (preferably Drupal 7 and 8), SEO and analytic tools (at least 3 years)
Solid understanding of analytics and content optimization concepts and tools (Google marketing Platform, Google Optimize)
Solid understanding of SEO concepts and tools (ideally BrightEdge, DeepCrawl...)
Solid understanding of user experience optimization concepts and tools (SessionCam, Usabilla)
Familiarity with benchmarking tools (ideally SimilarWeb)
Ability to work with ticketing and workflow tool
Experience working in a corporate and multi-cultural environment
At least 1 year experience managing (overseeing) a team from Project Lead perspective
Benefits
Development of expertise in Nestlé’s Shared Services Business
Immersion in a culturally diverse team
Local and international exposure
Flexible working environment
Engagement and wellbeing activities
Competitive salary and annual bonus according to your performance
Meal allowance card
Flex Benefits - at NBS you can choose what benefits are more suitable for you
Make part of the Nestlé Club and get discount in several partners
Free coffee (and good coffee) at the office
Shop with special discounts for employees
Company equipment according to professional needs
Medical support available at the office (in Lisbon)
E-learning courses and training program to get you where you aim to be
Career progression and possibilities for international career
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