Head of Field Engineering at Oumi managing customer - facing technical function. Leading strategy, execution, and partnership with sales for successful AI adoption.
About the role
- Field Service Technician ensuring optimal operation of financial service equipment like ATMs. Engage proactively with customers and resolve technical issues effectively within an assigned territory.
Responsibilities
- Perform customer installation, maintenance, and service calls promptly and effectively
- Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
- Perform maintenance repair and system overhauls
- Manage everything from network faults and traffic, to configuration, security, and remote system access
Requirements
- Local candidate to specific geographic area
- Authorized to work in the US
- At least 19 years of age
- Have a valid driver’s license and driving record that satisfies NCR Atleos fleet requirements
- PC skills, basic electronic skills, and operating system familiarity
- Ability to perform essential functions of the job with or without a reasonable accommodation
- Prolonged travel with driving several hours per day
- Rotating and weekend shifts
- Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
- Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
- Familiarity with large servers, mainframe computers, and imaging software
- A+ Certification, CompTIA, N+ Certification
- One or more years of related experience
Benefits
- Medical Insurance
- Dental Insurance
- Life Insurance
- Vision Insurance
- Short/Long Term Disability
- Paid Vacation
- 401k
Job title
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