Senior Manager responsible for compliance with licensing and installation standards for Comcast security products. Collaborates with local teams to ensure adherence to industry regulations and best practices.
Responsibilities
Maintain required experience and education-related qualifications necessary to personally hold state qualifier licenses
Ensure Comcast is operating in compliance with all license requirements in states assigned
Serve as subject matter expert for business on applicable state licensing laws
Ensure market teams follow business processes in compliance with local permitting requirements
Ensure local markets correctly maintain records of employee licensing and registration for all state / local licenses pertaining to home security, fire monitoring, HVAC, and electrical
Serve as subject matter expert on residential and small business security installation practices
Conduct audits of field installations to ensure proper adherence to code (where applicable) and company standards
Represent Comcast at regulatory and compliance meetings held at state and local levels
Participate in state and local level industry associations and serve on industry related boards and committees as appropriate
Partner with Comcast University in periodic review of installer and sales training materials to ensure conform with licensing requirements / industry best practices on ongoing basis
Partner with Comcast University to facilitate training related to continuing education units (CEU) requirements for employees where applicable
Attend continuing education classes related to home security, small business security and fire alarm installation procedures
Communicate effectively with all levels within Comcast organization, outside vendors, and members of state regulatory bodies
Perform other duties as assigned.
Requirements
BA/BS degree in Business or a Technical field required.
Extensive, directly-related experience and self-study may be considered in lieu of a degree.
Minimum of 5 to 8 years of residential and / or small business security experience.
Licensed Qualified Agent in multiple states (small business license, low voltage electrical license a plus).
Strong understanding of current and emerging federal, state, and/or local licensing laws and permitting requirements governing the installation, service and sale of burglar, fire alarm and home control products.
Superior knowledge pertaining to security alarms, fire alarms, HVAC thermostat installations, Zigbee products, cameras and small business services.
Ability to travel regularly across Region / Division footprint assigned to Corporate HQ and to other locations as needed.
Valid driver’s license.
Strong analytic and planning skills.
Excellent time management and prioritization skills with a demonstrated ability to execute against multiple projects and excel in a fast-paced, results-oriented work environment.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Benefits
Comcast provides best-in-class Benefits to eligible employees.
array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.
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