Technical Project Manager leading AI-driven initiatives to transform small business lending workflows. Driving operational efficiency and improving customer experience through automation and data.
Responsibilities
Serve as the execution lead within our AI Transformation Pod.
Partner closely with the AI Program Lead and engineering team to convert AI-driven product vision into structured, production-ready delivery plans.
Own end-to-end execution of AI-enabled initiatives across pre-underwriting, underwriting, sales, and all other workflows.
Shape technical design decisions and sequence complex dependencies.
Ensure AI capabilities are deployed safely, efficiently, and at scale.
Requirements
5–10 years of experience in Technical Program Management, Engineering Program Management, or related roles.
Bachelor’s degree in Computer Science, Engineering, or related technical field.
Master’s degree in a quantitative or technical discipline is strongly preferred.
Demonstrated experience leading delivery of AI, machine learning, or data-driven systems in production environments.
Strong understanding of API integrations, Workflow orchestration systems, Salesforce or similar CRM/workflow platforms and Cloud environments (Azure preferred).
Experience coordinating model deployments or ML-enabled systems is strongly preferred.
Experience in fintech, lending, or other regulated industries is highly desirable.
Proven ability to manage ambiguity and structure complex, cross-functional initiatives into executable plans.
Strong analytical skills, deep experience/knowledge of small business risk management and underwriting principles and attention to detail.
Knowledge of merchant transaction data and ability to create deep insights & credit strategy based on the same.
Experience in implementing risk logic within a decision engine.
Ability to combine data insights with strong business judgment/ intuition in calibrating risk models & underwriting strategy.
Strong communication and interpersonal skills to influence stakeholders.
Benefits
Medical, vision, and dental benefits to support you and your family.
Flexible Spending Accounts (FSA) for eligible healthcare and dependent care expenses.
A 401(k) with matching contributions to help you plan for retirement.
Paid time off, including sick leave, vacation, and holidays.
Paid parental leave for growing families.
A Lifestyle Spending Account (LSA) for athletic and wellness expenses.
An employer-sponsored Life and AD&D policy, with options for additional coverage.
A Learning Stipend for professional development activities.
An Employee Assistance Program (EAP) and travel assistance services.
Complimentary snacks and refreshments in the breakroom.
A referral program that rewards you for bringing in top talent.
Company events to connect, celebrate, and grow together.
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