Practice Group Manager overseeing support and operations in mental healthcare offices across Georgia. Ensuring clinical and financial objectives are met while cultivating team performance.
About the role
- Manager role focusing on Carrier-Grade IPX and Messaging Platforms architecture and design. Leading planning function with emphasis on business transformation and technology evolution.
Responsibilities
- Architect Carrier-Grade IPX, Signaling, Roaming and Messaging Platforms
- Provide leadership in end-to-end architecture design for IPX, Signaling, Roaming and Messaging Platforms, ensuring secure, scalable, and interoperable platforms that meet Tier-1 carrier standards.
- Drive System Design & Solution Engineering
- Lead system-level design and solutioning for Signalling hub (STP/DRA), Signalling Firewalls (SS7, GTP FW), IPX transport, and related security components. Delivering optimized and resilient solutions aligned with global telecom protocols.
- Plan & Design Future-Ready IPX Infrastructure
- Develop modular, future-proof architectures for IPX, Signaling, Roaming and Messaging Platforms, enabling seamless integration with 5G, IoT, and emerging technologies while supporting global roaming and messaging services.
- Technology Roadmap & Migration Strategy
- Define a technology roadmap for IPX, Signaling, Roaming and Messaging Platforms evolution, including protocol upgrades, virtualization, and cloud-native deployments, aligned with industry trends and business growth objectives.
- Solutioning for Business Expansion & Monetization
- Translate business requirements into innovative technical solutions that optimize IPX, Signaling, Roaming and Messaging Platforms performance, enhance security, and unlock new revenue streams through advanced interconnect and roaming services
- Develop and Evolve Planning Function
- Build and continuously enhance the Bayobab planning function to meet changing business needs, new technologies, and strategic projects
- Work closely with business teams to evolve Bayobab systems, ensuring alignment with goals for sales growth, customer experience, and profitability.
- Facilitate Technical Governance & Innovation - Lead governance processes in coordination with Bayobab and MTN Group stakeholders and senior management, driving future-focused planning for innovation and business transformation.
- Define Standards, Tools, and Roadmaps - Establish planning tools, methodologies, and standards for Roaming, Messaging, and Signaling platforms, including technology roadmaps for evolution and migration.
- Develop, Review and Validate Platform Designs - Ensure designs and functional requirements for Roaming, Messaging, and Signaling platforms meet technical, security, and business objectives.
- Align Technology with Business Strategy - Partner with business and technology leaders to ensure system architectures and solutions align with business goals and operational processes.
- Deliver Target Architecture - Define and implement a 3-year platform architecture roadmap, incorporating global technology trends and future-proof design principles.
- Budget and KPI Management - Maintain CAPEX/OPEX budgets within approved plans and ensure delivery against departmental KPIs aligned with company mission and customer satisfaction metrics.
- Support and Ensure Timely Rollout of Platforms - Oversee planning, rollout, and integration of Roaming, Messaging, and Signaling platforms, ensuring timely delivery and adherence to quality standards
Requirements
- Minimum 4-year Academic Degree (B Eng. / BSc Degree preferred)
- Master’s degree is advantageous
- Relevant certification/accreditation/membership with professional body as required for role
- Fluent in English
- 10+ years of progressive leadership in architecture, planning, and design of carrier-grade platforms across diverse technologies and geographies.
- Proven multi-vendor expertise with major Signaling, Roaming, and IPX vendors, ensuring interoperability and global standards compliance.
- Extensive experience in implementation, integration, and operations of core telecom systems, including messaging, mobility, roaming, signaling, VAS, and security platforms.
- Strong knowledge of end-to-end network architecture, including GSM/LTE/5G, IPX, signaling (STPs, DRA, DEA), and connectivity at solution level.
- Strong knowledge and understanding of GSMA standards Signaling, roaming architecture.
- Expert in signaling protocols and standards: CAMEL, GTP, DIAMETER, SIP, RTP, MEGACO, SCCP, GSM MAP, SS7/SIGTRAN/ISUP.
- Hands-on experience with roaming hubs, messaging platforms, signaling systems, and value-added services, including SMS/SMPP (A2P, P2A, P2P, RCS).
- Solid understanding of virtualization (VNFs), containerization (CNFs), APIs, and cloud-native architectures for telecom platforms.
- Knowledge of IP networking (CCNA certified), architecture blueprints, and implementation methodologies.
- Familiarity with IoT platforms, roaming VAS, and open connectivity hubs, including experience with Data Clearing Houses.
- Proficient in billing systems, CDRs, TAP flows, and related financial processes for roaming and messaging services.
- Strong technical foundation in UNIX-Solaris, AIX, HPUX, Linux, Windows, and cloud technologies.
- Functional expertise in voice core, unified communications, SIP/IP telephony, and security frameworks.
- Skilled in troubleshooting connectivity and service issues, ensuring high availability and performance.
- Demonstrated leadership and organizational skills, with a proven track record in managing diverse teams across cultures and geographies.
- Excellent analytical, problem-solving, and communication skills, with ability to present complex solutions clearly to stakeholders.
- Experienced in budget management (CAPEX/OPEX), KPI definition, and governance processes.
- Managerial experience of 3+ years, including 2+ years in telecom sector, driving strategic initiatives and technology evolution.
Benefits
- Regional and international travel (if required)
Job title
Job type
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Location requirements
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