Channel Marketing Graduate managing brand presence with leading retail partners at Samsung. Collaborating on marketing campaigns and executing product launches in a dynamic team environment.
About the role
- Meeting Services Support Specialist in Malaysia managing end-to-end meeting processes for congresses and ensuring compliance. Collaborating with stakeholders for financial operations and documentation.
Responsibilities
- Support end to end operational execution for global meeting and congress services within agreed SLA: Perform completeness information review & raise vendor creation/maintenance, event creation/closure, PO creation in system/tools accurately.
- Preparation of contract/agreements for Healthcare Professionals, Healthcare Organizations & Speakers prior to the event based on agreed templates.
- Support global meeting and congress financial process from reconciliation review to payments according to compliance & policies.
- Ensure that all payments, reconciliation files and journals are processed in a timely manner and according to our company’s financial processes, when required.
- Support year-end activities related to congresses by ensuring that accruals (and accrual reversals) are processed according to our company’s financial timelines, when required.
- Work closely with stakeholders: Business Unit, Travel, Meetings, Card & Fleet (TMC&F) Regional leads and Process Excellence, Finance partners and other stakeholders in support of the global meeting and congress financial process.
- Work closely with the Meeting Planning Agency (MPA) to facilitate payments for congresses and meetings.
- Maintain and continuously update process documentation (Standard Operating Procedures); understand global congress and meeting related SOPs and relevant policies.
- Champion new procedures and re-engineer processes to support and drive continuous improvement and ensure processes meet business objectives as efficiently as possible; stabilize new incoming scope of work during Hypercare period.
- Handle inquiries as needed & resolve operational issues on timely and satisfactory manner.
- Demonstrate professionalism, meticulousness, and attention to detail in dealing with colleagues, internal clients and suppliers.
- Any other duties that are within the scope, spirit or purpose of the role or as reasonably requested.
Requirements
- Bachelor’s Degree in Business Administration, Science, Economy, Accounting, Finance, or any other related disciplines
- Minimum of 3 years of work experience in basic accounting or P2P/O2C/R2R
- Intermediate MS Excel skills (Excel, Power Apps, Power BI, PowerPoint, SharePoint)
- Able to speak, read & write in English and/or Mandarin, Other language e.g., Bahasa Malaysia, Bahasa Indonesia etc. will be added advantages.
- Lean Six Sigma, Marco, Power BI, Automation UI path.
- Strongly detail oriented & Process improvement orientation
- Good understanding and practical knowledge of processes in Finance, internal controls, compliance as well as financial business processes.
- Ability to work independently and collaboratively within a geographically disbursed team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness.
- Strong communication, interpersonal, and organization skills required.
- Positive and proactive attitude, can-do mindset with problem solving and analytical skills.
- Experience with SAP (Concur, Shopping/Purchase Order, and Payment Portal Requests), Ariba, Service Now, CVENT, Veeva Salesforce Experience working in a Big 4 or similar audit environment preferred.
- Ability to navigate through change or uncertainty.
- Results oriented, sense of urgency, knows how to prioritize, ability to communicate and to create rapport with stakeholders, effective communication.
- Have a broad knowledge and understanding of most meeting types, be familiar with congresses/conventions, travel, and payments and be up to date on internal procedures, guidelines and policies within our company.
Benefits
- Flexible Work Arrangements: Hybrid
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
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Degree requirement
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