Associate Director leading innovation initiatives for LGBTQ+ health at Penn. Overseeing project execution and sustainability strategies to improve health outcomes.
About the role
- Market Research leader driving client engagement and strategic insights for global brand tracking and communications. Leading a team to ensure high-quality research deliverables and innovative projects.
Responsibilities
- Own client relationships for accounts of varying sizes.
- Create research strategies that embed Morning Consult data into clients’ workflows and align with the Research Solutions team’s broader growth priorities.
- Build strong relationships with clients and executive stakeholders to drive growth at the account-level and secure renewals.
- Work hand-in-hand with AEs to pitch, price and deliver proposals to clients.
- Manage large, complex research projects and programs both personally and through direct reports to ensure the team delivers quality data and strategic insights to inform critical business decisions.
- Effectively manage execution to ensure delivery is properly aligned with contracted scope of work.
- Ensure best practices and processes are adopted to optimize efficiency.
- Expand existing foundation of research expertise to be developing a highly specialized skill set related to methodologies and/or industry knowledge.
- Advise prospects/clients on research and survey design to get the most meaningful data and answers to key business questions.
- Partner with other senior leaders to establish and execute strategic initiatives at the Portfolio- and/or Commercial-level.
- Coach and mentor direct and non-direct reports and provide important inputs into Continuous Performance Management and talent decisions.
- Delegate effectively and empower others to execute tasks with accountability.
Requirements
- 8+ years of professional experience in quantitative market research
- Proven track record of success; experience with survey research and its methods, providing strategic consultation and project planning and delivering quality and timely project deliverables
- Significant experience managing clients and driving account-level revenue growth
- Strong prioritization and delegation skills based on the scale of impact, and ability to focus on key business objectives through moments of change
- An effective planner who can focus their team on achieving long-term objectives and translating strategic priorities and decisions in a clear and relatable way for the team
- Able to drive project teams to get the best output from available capacity
- Ability to mentor, coach and develop top talent; promote a positive work experience
- Strong communication skills with the ability to influence decision-makers without authority through compelling arguments, presentation skills and domain expertise
- Uncompromising attention to detail with high technical standards
- Creative problem solver with an ability to simplify complex scenarios and challenges
- Feedback-oriented and recognizes and proactively raises inefficiencies and barriers to success
- Willing to take feedback, learn and grow; an ethos of continuous self-improvement.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Bonuses
- Stock options
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