Senior Operational Risk and Compliance Manager managing risk and compliance frameworks for HR at Marsh. Ensuring operational resilience and regulatory alignment in the financial services sector.
Responsibilities
Manage and enhance the operational risk and compliance management framework within the HR function
Support the PPF in identifying, assessing, mitigating, and monitoring people-related risks
Operationalise the MMC Pacific Risk Management Framework
Proactively identify operational risks within HR processes
Provide reliable and relevant risk and control advice
Design and document controls linking to the risk and compliance registers
Manage incidents, issues, and breaches ensuring timely resolution
Partner with Legal, Compliance, and PPF SMEs to update policies, procedures, and processes
Requirements
Strong understanding of enterprise risk and compliance management frameworks (7+ years)
Proven experience in complex and regulated financial services environments
Experience in end-to-end Business Continuity Plan (BCP) management
Excellent problem solving and evaluative judgement skills
Demonstrated interpersonal and stakeholder management skills
Ability to understand complex concepts
Experience in managing multiple projects/tasks with competing deadlines
Very strong written and verbal communication skills
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