Hybrid Marketing Analyst – Aftersales Team

at Mitsubishi Motors North America, Inc.

• Job title: Marketing Analyst – Aftersales Team
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $24 - $27 per hour
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Franklin, United States

About the role

• Marketing Analyst supporting the Aftersales division's marketing initiatives at Mitsubishi Motors. Assisting with campaigns, reporting, and coordination to ensure successful operations.

Responsibilities

• Support the development and execution of Aftersales incentive programs and promotional campaigns.
• Assist in managing campaigns from concept through launch, tracking performance and timelines.
• Identify opportunities for creative and process improvements within existing programs.
• Support the setup, documentation, and execution of parts and service incentive programs.
• Track dealer participation and program results to support ROI evaluation.
• Assist with compliance and program integrity across campaigns.
• Coordinate promotional campaign materials and communications.
• Monitor timelines and ensure deliverables are submitted on schedule.
• Maintain accurate records using tools such as SAP, MDL, and Business Objects.
• Collect, validate, and organize program data to support reporting and KPI tracking.
• Prepare performance summaries and user-friendly reports for management and stakeholders.
• Assist with co-op claim processing and monthly reporting tasks.
• Draft, update, or revise marketing collateral (flyers, emails, digital banners, portal content) under guidance.
• Coordinate with internal teams and external vendors to deliver creative assets on time.
• Support updates to MDL and Owners Portal content.
• Collaborate with Marketing, Finance, Field Operations, and external partners.
• Support stakeholder communication to keep campaigns and reporting aligned.
• Assist with co-op claim processing, invoice submission, and budget tracking.
• Ensure documentation is accurate, complete, and submitted for approval.
• Support monthly reconciliation and utilization reporting.
• Other duties as assigned.

Requirements

• Bachelor’s degree in marketing, Business, Communications, or related field.
• 2+ years of experience in marketing, business operations, or administrative support.
• Strong organizational skills and attention to details.
• Ability to work collaboratively in a team environment.
• Foundational Excel Proficiency – Comfortable working with structured datasets using Excel Tables, basic formulas, and logical functions (IF, IFERROR) to support clean, accurate reporting.
• Introductory Data Analysis – Working knowledge of Pivot Tables and simple Pivot Charts to summarize and explore data across common dimensions.
• Basic Lookup & Aggregation – Familiarity with conditional functions such as SUMIFS and COUNTIFS, and introductory exposure to modern lookup functions (e.g., XLOOKUP), with the expectation to build deeper proficiency over time.

Benefits

• Enjoy comprehensive healthcare coverage, including medical, dental, and vision plans.
• Take advantage of our Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required.
• Benefit from our 401(k) with Company match and annual contributions based on years of service.
• Access professional development opportunities, including training, tuition reimbursement, and employee resource groups.
• Enjoy up to 30 days of paid time off, including holidays, vacation, and other leave options.
• Experience the perfect balance of remote and in-office work (~2 days remote, 3 days in-office) at our modern office, located in the vibrant Franklin, TN area.
• Experience our collaborative workspace where ideas flow freely.