UAT Test Analyst overseeing the testing of banking projects for Starling Bank's Financial Assistance team. Collaborating and managing UAT processes for optimal delivery outcomes.
About the role
- Quality Assurance Analyst overseeing manual and automated testing for quality assurance at MillerKnoll. Leading testing initiatives and collaborating with cross-functional teams for high-quality software solutions.
Responsibilities
- Lead and execute manual and automated software testing across multiple platforms, including Salesforce, NetSuite, Cybersource, Manhattan OMS/SCALE, and AWS-integrated services.
- Design, develop, and execute detailed test plans, test cases, and test scripts aligned with business and technical requirements.
- Ensure complete test coverage for all functional, regression, integration, and usability testing activities.
- Apply deep understanding of SDLC and agile/scrum methodologies to integrate testing throughout the development lifecycle.
- Identify, document, and track software defects and coordinate with development teams to ensure timely resolution.
- Oversee the use and maintenance of test management tools such as Playwright, Jira, and Zephyr.
- Conduct root-cause analysis for issues to drive corrective and preventive actions.
- Participate in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives to ensure quality considerations are embedded in all phases.
- Create, maintain, and improve QA documentation including test cases, execution reports, and defect logs.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- 6–8 years of professional experience in software quality assurance, including web application and e-commerce testing.
- Hands-on experience testing Salesforce.com, NetSuite, and Warehouse Management systems.
- 8+ years of manual testing experience, including functional, regression, performance, smoke, and integration testing.
- Strong understanding of Agile/Scrum and continuous integration/continuous deployment (CI/CD) environments.
- Experience with project and test management tools such as Jira, Zephyr, and Playwright.
- Ability to mentor and lead QA team members while driving continuous quality improvements.
- Excellent analytical and problem-solving skills with high attention to detail.
- Strong communication skills (written and verbal), able to articulate testing findings and quality insights to technical and non-technical stakeholders.
- Ability to thrive in a fast-paced, collaborative, and changing environment.
- Demonstrates a proactive and constructive approach to feedback and process improvement.
- Proven ability to manage multiple priorities and deliverables simultaneously.
- A strong advocate for the importance of QA within the software delivery lifecycle.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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