Hybrid Quality Assurance Manager

at Methods

• Job title: Quality Assurance Manager
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Professional Certificate
• Location requirements: Hybrid, London, United Kingdom

About the role

• Quality Assurance Manager in a UK IT Consultancy ensuring compliance with project management practices. Coaching teams while analyzing quality performance and managing client relationships.

Responsibilities

• Explain and support projects in implementing the processes and project management practices defined in the Group Delivery Framework.
• Provide visibility to Technical Directors on the Group Delivery Framework compliance through Group Delivery Framework assessment
• Ensure that internal / external NC or recurring problems are monitored
• Participate in root cause analysis of issues encountered on projects by providing methodological support and ensuring effective resolution
• Analyse overall quality performance and prepare regular reports for the relevant stakeholders
• Act as the primary liaison between the customer quality representatives and internal Group teams for all quality-related matters.
• Contribute to the implementation of solutions validated by the Technical Department to harmonize project management practices within a technical/client scope.
• Raise alerts when necessary.

Requirements

• The ideal candidate will possess a proactive/resilient mindset.
• Minimum 8 years of experience in Quality, either as a Quality Assurance Officer or Project Management.
• The Ideal candidate should also be a people person, with strong communication & Presentation skills.
• Technical Skills: Knowledge ISO9001, AS9100.
• Demonstrated experience: Root Cause analysis, ISO9001 audit, change management.
• The Candidate should also possess a desire to grow within the role as well as the company.
• This role will require you to have or be willing to go through Security Clearance.

Benefits

• Autonomy to develop and grow your skills and experience.
• Be part of exciting project work that is making a difference in society.
• Strong, inspiring and thought-provoking leadership.
• A supportive and collaborative environment.
• Development access to LinkedIn Learning, a management development programme and training
• Wellness 24/7 Confidential employee assistance programme
• Social – Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes
• Time off 25 days a year
• Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
• Discretionary Company Bonus based on company and individual performance
• Life Assurance of 4 times base salary
• Private Medical Insurance which is non-contributory (spouse and dependants included)
• Worldwide Travel Insurance which is non-contributory (spouse and dependants included)