Lending Operations Analyst ensuring seamless loan servicing processes at Constantinople. Improving end - to - end banking processes using AI and automation while delivering reliable client experiences.
About the role
- Service Operations Engineer tackling customer needs with cloud solutions at Merapar. Working on innovative projects in a greenfield environment supporting the Media & Entertainment sector.
Responsibilities
- Work closely with customers and translate their needs into practical solutions
- Help design and set up support structures, incident procedures, and monitoring systems
- Analyse and resolve complex issues in production environments
- Contribute ideas to improve support processes and cloud infrastructure
- Participate in a one-week 24/7 on-call rotation every four weeks
Requirements
- Hands-on mindset and a passion for technology
- Ability to maintain regular contact with customers in both Dutch and English
- Experience with technologies such as AWS, Kubernetes, ECS, Prometheus, CloudWatch, and Grafana
- Problem-solving skills to analyse and resolve complex issues in production environments
Benefits
- 25 vacation days per year
- Holiday allowance (8% of your gross annual salary)
- A solid pension scheme
- Hybrid working model
- Supportive colleagues to spar with and learn from
- Opportunities for professional development — including both technical and soft skills training
- Regular team outings and social events
- A healthy work-life balance, even with standby duties — we make sure there’s time to recharge
Job title
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